Privacy notice
Last updated 22 September 2026. Complete the highlighted company details before publication and have the notice checked against actual business processes.
When you enquire, ask for a quotation or become a customer, we may collect your name, contact details, property address, project information, correspondence and records needed to quote for and deliver the work.
We use personal information to respond to enquiries, arrange visits, prepare quotations, perform or take steps towards a contract, manage projects, issue invoices, keep business records and meet legal obligations. The usual lawful bases are steps requested before a contract, performance of a contract, legal obligation and legitimate interests in operating and protecting the business.
Information may be shared where necessary with Q1 Dekor staff and contractors involved in the work, professional advisers, IT and email providers, and authorities where legally required. Contact-form data is checked by Akismet for spam before it is sent to Q1 Dekor.
Some service providers may process information outside the United Kingdom. Q1 Dekor should confirm each provider’s location and the transfer safeguard used before publishing this notice.
Enquiries that do not proceed should be kept only for a defined business period. Customer, contract, invoice and tax records may need to be retained longer. Insert Q1 Dekor’s actual retention periods here before publication.
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to some processing and ask for portability. You may also complain to the Information Commissioner’s Office at ico.org.uk.
For a privacy request, email info@q1dekor.co.uk.